Official Envision 2023

Envision Festival strives to be an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. The following explains the services provided this year.
Please read this informational guide thoroughly before sending an inquiry email.

For any accessibility-related questions not answered in the guide, please email us at accessibility@envisionfestival.com. We welcome and encourage all feedback and suggestions from our patrons with disabilities. We will do our best to assist you and address your accessibility needs.

Wheelchair Accessibility

The venue is difficult to navigate for patrons with mobility disabilities, including rocky roads, tree roots, and soft dirt/sand. The event is held in the jungle and on a beach. There are rough accessible routes connected throughout the venue including parking, camping entrances, stages, vendors, and all other activity areas.

We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. If you need to recharge your motorized mobility device, you may do so at the Accessibility Booth in Accessible Camping. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.

We will not be providing wheelchair or scooter rentals.

Accessible Parking

There will be a limited number of accessible parking spots for patrons with disabilities onsite, and are available on a first come, first served basis. You will need to purchase an In/Out Parking Pass or an Easy Access In/Out Parking Pass on the event website.

Offsite Accessible Shuttles

There are a few offsite shuttles that are wheelchair accessible. These shuttles can take disabled guests from SJO to the venue. To request an accessible shuttle, please email accessibility@envisionfestival.com with your ticket confirmation number so we can verify your arrival date and time.

Accessible Entry

There will be an accessible entry lane that disabled guests may use to safely enter the venue.
Please visit the Info Booth immediately after entering the event to request the services you need.

Accessibility Booth

Please Note: You must stop here to get your Accessibility Wristband. This wristband is free of charge and will grant you access to the accessibility services required on account of a disability.

There is no pre-registration before the event - this is all done onsite at the event.

The Accessibility Booth is conveniently located next to Accessible Camping. The exact location of this hub will be labeled on the event map when it is released.

At this location, you can:

Request accommodations and services you require.
Get your Accessibility Wristband.
Get your accessibility questions answered.

Wristband Policies

Accessibility Wristbands are good for the entire duration of the event.
DO NOT remove your wristband at any point during the event.
Patrons may request a wristband for one companion if needed (exceptions will be made for families with young children).
If a disabled guest wants to switch their companion, please bring the old companion wristband to the Accessibility Booth to be reissued.

Accessible Camping

To request an accessible camping spot, please fill out our Accessible Camping Registration Form.

Our accessible camping location is available for those with accessibility needs. Campsites include close access to paths, the info booth, the village, accessible restrooms, and accessible showers.

Accessible camping spots are available on a first come, first serve basis. Registering helps us prepare for your group and plan our accessible camping area. Limited spots may be available to unregistered guests onsite but are not guaranteed.

Service Animals

Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.

The following guidelines must be followed:

All service animals must be verified by the Accessibility Coordinator before entering the event venue.
Once verified, service animal handlers are required to fill out a Service Animal Agreement before proceeding into the event grounds. Once signed, service animals will receive a service animal wristband or tag to indicate verification.
Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
Service animals must be housebroken and should use the service animal relief area.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
All service animals should have legally required vaccinations. The Accessibility Coordinator may ask for proof of vaccination during the verification process.

We ask that you do not leave your animal in your car while you're attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.

Effective Communication Request

We accept requests for any of the following services:

ASL Interpretation
Other forms of Effective Communication

Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is January 31, 2023.

To submit a request, please contact us at accessibility@envisionfestival.com.

Additional Services

First Aid

There will be a Medical Tent onsite, where professional medical staff can provide assistance to your medical needs. The Medical Tent will be located across from the Art Gallery, in between the Sun Stage and the Village Stage.

Special Dietary Needs

The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at accessibility@envisionfestival.com for further assistance.

Prescription Medications

All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.

Other Services

If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed, please reach out to us at accessibility@envisionfestival.com
‍by January 25, 2023. If you require assistance on account of pregnancy, nursing, or breast milk pumping, please reach out to the information team at info@envisionfestival.com.

Comments, Questions & Suggestions

Envision will consider requests by patrons with disabilities for reasonable modification of its policies, practices or procedures, or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make our event more accessible, we encourage you to contact us at accessibility@envisionfestival.com for any of your accessibility-related needs. Additionally, if you have any questions about our accessibility policies or services, please don’t hesitate to reach out to us.

We hope you find this guide informative, we look forward to seeing you in the jungle!

Accessibility Guide