Frequently Asked Questions

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Ticketing

General Festival FAQ

Getting There

Camping FAQ

Work Exchange FAQ

All Ticketing General Festival FAQ

Getting there Camping FAQ Work Exchange FAQ

What’s included in my BYOT ticket?

Access to the GA or VIP campgrounds (based on ticket purchased) to find a sweet spot to set up your tent. Please be conscious of your footprint and leave space for neighbors around you.

Can we run a generator?

No. The campgrounds are designed to be a peaceful and quiet space. Running a generator may not be pleasant to your neighbors, and we do not allow any amplified sound in the campgrounds. This is not your typical festival environment and we encourage you to explore the offerings as they are! Any unauthorized generators will be removed and held by our security team until the end of the event.

Can my friends with BYOT camp with me in Ready Set Camp?

Unfortunately, we don’t allow BYOT tags in our Ready Set Camp areas. BYOT is specifically for the general camping area. If your friends would like to upgrade from BYOT to Ready Set Camp, we will do our best to ensure everyone gets to camp together.

Can I bring speakers to play music?

We do not allow amplified sounds but small personal speakers are allowed. As always, be mindful of your neighbors :)

Is this festival a camp out/bring your own tent function?

You may bring your own camping gear with payment of the Bring Your Own Tent Impact Fee. You will receive a BYOT tag at the box office which MUST be present at your security screening to enter with your camping gear.

If you are traveling from afar or prefer to have your camp ready on arrival, we definitely encourage you to use our Ready-Set-Camp program! Onsite accommodations tend to sell out quickly, so please purchase early. If you still need a tent rental from us at the event and they are still available, we would be happy to provide these to you! Our onsite accommodations are LIMITED so don’t wait.

Click here to view our on and offsite accommodations!

DO NOT CAMP UNDER A COCONUT TREE ANYWHERE IN COSTA RICA! COCONUTS ARE HEAVY, FALL A LONG WAY AND ARE QUITE UNPLEASANT IF THEY HIT YOU.

Can I bring my pet?

No, please leave all pets at home. The jungle is not a safe place for your pet.

Service Animals are allowed. If you require your service animal at the festival, please provide proper certification upon arrival, and have your animal wearing their identifiable outfit at all times. Also, your animal must always be on a leash and by your side at all times.

Service animals must check in with the box office upon arrival. Your animal will be tagged with your contact information and logged into our records. This process will provide you and your service animal with extra security. If your animal is found separated from you, they will be held at security until you can be reunited. If this happens more than once, you and your animal may be subject to ejection from the festival grounds.

Are campfires or open flame grills allowed?

No, we do not allow campfires, grills, or stoves that utilize flame at all.

Can we bring bicycles?

Bicycles are permitted in the Main Parking area only. However, they must remain there and are not allowed within the festival grounds. There are plenty of trees to lock it up, but you must bring your own lock and chain.

Okay now I’m in Costa Rica, how do I get to Envision?

By Shuttle:

The Envision Team strongly recommends taking our three hour Envision Shuttle ride from SJO to the venue. It’s the safest and most hassle free way to get here! Envision will be operating its own daily shuttles before, during, and after the event – make friends on the trip down!

By Taxi:

There are taxis available outside of the airport, make sure to use the taxis with an official yellow triangle. These are the official taxis of Costa Rica. They will accept U.S. dollars (nothing over $50 USD) or Costa Rican colones. Most of the taxi drivers speak a little bit of English, but it would be smart to study up on (at least) basic Spanish for directions and travel. Duolingo is a great app for that.

By Car:

From San José head west to Jaco and then south along the coast to Uvita. We strongly recommend renting a GPS with your vehicle. Very few Costa Rican roads have names and it’s very easy to get lost. Smartphone Apps WAZE or Google Maps are also good resources if you plan on having a 3g phone while you’re here. From the airport search from Juan Santamaria Airport Alajuela to Uvita, Puntarenas, Costa Rica. Envision will be clearly marked from the road about 2km north of Uvita.

Car Rentals

Please note that although 4 wheel drive is not needed to get to the festival venue, it is needed for many rental houses and hotels, and we highly recommend 4 wheel drive and FULL insurance coverage if you plan to explore the Southern Zone. Also note that most Car Rental Quotes that you find online do not include even the mandatory insurance coverage and they will force you to buy this before handing you the keys.

By Bus:

You may also take a TRACOPA bus from San José Central to Paso Canoas and get off in Uvita, where they stop for a few minutes. This ride takes 4 hours, not including the transfer from the airport to the TRACOPA station in the city center (can be arranged by taxi or Uber). TRACOPA buses stopping in Uvita leave San Jose Center at 7:30 am, 10:15 am, 11 am, 12 noon, and 4:30 pm. The average cost is around $15 (not including the taxi fare from the airport to the bus station)

Anything else I should keep in mind?

Remember that you need a valid passport with a minimum of six months until expiration and proof of a return plane or bus ticket out of the country to travel into Costa Rica. Depending on your nationality you may need a Visa.

Do I need to get local currency (colones) at the airport?

For those traveling from the United States, U.S. dollars are widely accepted throughout Costa Rica. Do not feel pressured to convert your money in the airport, as these locations are notorious for having the worst exchange rates. Instead, wait for the opportunity to go to a bank or just keep and use your dollars. It is always smart to make your bank and credit cards aware that you will be traveling internationally to avoid and fraud alerts or locked accounts. ‍

Check the most recent exchange rates here.

Is there a local shuttle service from hotels/hostels to envision?

Envision does not provide a shuttle service to local hotels. Official Envision Taxis are available 24/7 to take you where you may need to go. They're located outside of the Box Office in our Taxi waiting area (in the parking lot). It is very easy to travel locally between Envision to nearby hotels, hostels, and homes.

How does parking at the venue work?

We provide two different options for those arriving by car, Single-Entry Parking or In/Out Parking. Your vehicle pass must be placed inside your vehicle on the windshield in the designated spot for the duration of your time on site. NO ONE IS PERMITTED TO CAMP IN THEIR CARS.

The parking area will be a short walking distance from the camping area this year and there will not be a shuttle. Please prepare for this when deciding how much stuff to bring with you to the festival.

Envision is not responsible for belongings left inside your vehicle, and we highly encourage you to leave valuables at home. You can also use our Gear Check service inside the event. DO NOT leave your vehicle parked on the roadside or anywhere outside the paid parking area.

Is there a shuttle from the SJO Airport to Envision this year?

We are happy to offer shuttle service from SJO Airport to Envision Festival. We’ll pick you up at the airport and drop you off at the front entrance.

You can check the transportation schedule here.

Start the adventure as soon as you step off the plane by traveling straight to the Envision venue with other festival goers! Shuttle passes are available for purchase here.

Bringing a crew? Book one of our new Private Shuttles for you and up to 6 friends! Skip the waiting for the public shuttle and be whisked away to the jungle to start your experience in smooth comfort.

Do I need any vaccinations?

If you are traveling from a South American Country – including Colombia, Ecuador, Brazil and Peru – you may need to show proof of a Yellow Fever Vaccination before being granted entrance to Costa Rica.

If you think this applies to you, please click and read the following links:

http://wwwnc.cdc.gov/travel/destinations/costa-rica.htm
http://wwwnc.cdc.gov/travel/yellowbook/2012/chapter-3-infectious-diseases-related-to-travel/yellow-fever.htm#1948

I’m not sure what to expect when I get to Costa Rica, any tips?

Bienvenidos! When you arrive at the airport prepare for a welcoming wave of warm air. It’s a good idea to have a pair of sandals and shorts accessible to change into. Have your immigration paperwork completed and passport in hand. After immigration you will collect your bags and take them through customs. Don’t pack anything that you don’t want to explain or that is obviously restricted. Once you are through, be sure you have everything you brought with you and put your passport in a safe place.

We are happy to offer shuttle service from SJO Airport to Envision Festival. We’ll pick you up at the airport and drop you off at the front entrance. Shuttle passes are available for purchase, and we will reach out about your specific booking date/time can be selected at purchase or by later logging back onto your Easol account.

There are also taxis available outside of the airport. Make sure to use the taxis with an official yellow triangle. These are the official taxis of Costa Rica. They will accept U.S. dollars (nothing over $50 USD) or Costa Rican colones. Most of the taxis drivers speak a little bit of English, but it would be smart to study up on (at least) basic Spanish for directions and travel. Duolingo is a great app for that.

How do I volunteer for Envision 2026?

Applications will be available in the Fall of 2026. Stay tuned for updates!

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Does Envision provide drinking water and showers?

While we do provide filtered drinking water to our guests, please help us end single use by bringing only large refillable containers for your campsite and a metal container for yourself. Envision water bottles are for sale at our merchandise store.

Showers are available during specific hours, posted at the Oasis, with a shower voucher. Shower vouchers can be purchased at the Oasis throughout the event.

Please bring ONLY biodegradable soap, such as Doctor Bronner’s Magic Soaps, for shower use. Please avoid any glass bottles for housing your soaps!

Is there a bag check?

Bag Check offers safe and secure storage of belongings either for a day or the duration of the event. Bag Check is open 24 hours a day starting when gates open for Early Arrival all the until event concludes on Monday at 12pm.

Will outside alcohol be permitted at the event?

No. In a partnership with local bar partners, such as Fuego Brew Co, to educate our patrons, and reduce the amount of plastic & glass waste inside our event, we do not permit ANY outside alcohol inside of the event. This regulation satisfies our permitting requirements and protects the safe ability to continue all of our Food & Beverage operations. We will enforce bag & personal security checks upon entering.

Is camping included in my admission ticket?

Camping is not included in admission tickets; it must be purchased separately. Please note that we have many different options for accommodations at Envision available. Our accommodations, on and offsite, can be found here.

If you plan to bring your own tent, we require a Bring Your Own Tent (BYOT) Impact Fee before you can enter the festival with your gear. These options are available upon checkout, and BYOT tags are strictly enforced at the security screening upon entry.

FOR VOLUNTEERS Camping Pass is included with their Work Exchange Deposit. Additionally, we recommend against using a hammock as your only form of shelter at the event as we cannot guarantee space.

Please also note there is NO CAR CAMPING on site. You will be able to park in designated spots but there will be no option to car camp. Please plan accordingly!

What if I want to arrive Sunday before the event?

All 7 day tickets purchased for Envision Festival 2025 will have access to the event on Sunday, March 2nd starting at 2pm to maximize the 7 day experience. Your purchased accommodations will be ready and waiting for you.

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What are the festival hours?

Envision is a 24 hour event that begins Monday, March 4th and goes through sunrise on Monday, March 11th. Beach access is available every day of the event from 6am to 6pm. The road to the beach will be closed overnight.

Please note Box Office hours below to ensure you arrive at a time that the festival can exchange your ticket for a wristband to allow you entry. Envision is not required to allow you entry to the event if you arrive during a time in which the box office is closed, regardless of whether you have pre-purchased a ticket or not.

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Are all body workers and healers licensed or certified that attend and offer services at Envision?

Yes. We have a thorough application process to make sure each applicant is qualified and certified to work.

Is Envision family friendly? Are children allowed?

Absolutely! We encourage families of all shapes and sizes to be a part of our event and participate in the festivities. Please note that we do not offer a daycare service, so we ask that you stay with your children and enjoy the family activities together.

Children under 12 are FREE. We have an awesome, fully interactive children’s zone with family specific camping, professional staff, and entertainers. Upon arrival, the box office staff will write the parent’s name and contact number on each child’s wristband. This is for safety, and we ask you to stay with your young children at all times. Onsite family camping options are available on on our Accommodations page.

Is there ice for sale at Envision?

YES, we have ice available in La Pulpe General Store for all guests and contributors.

Is there food available at Envision?

YES! Our Village is home to a wide array of wonderful vendors with a focus on locally sourced and organically grown ingredients.

While our offerings provide many options for dietary needs such as vegetarian, vegan and gluten-free, please plan ahead if you have special dietary restrictions or severe allergies.

Snacks and convenience items are available in La Pulpe General Store in the main campground. There is also a grocery store in Uvita which carries most basic products, but be sure to bring any specific medications and comfort items with you.

We are a Reusables-Only event! The first time you purchase a meal, you will pay a one-time fee for your dishware and utensils. After you eat, bring your dishes to the Dish Center and exchange them for a dish ticket, which can be used to acquire your dishes at your next meal. Repeat the process throughout the weekend. The small fee helps us produce less waste and conserve water.

Due to requirements from the Ministry of Health, all food must be served on Envision dishware. For those who choose to prepare their own food and bring their own dishes, there will be a dishwashing station and access to clean water.

If I drive a car to the event, do I need to pay for parking?

Most vehicles will be parked in our main lot, which is directly adjacent to the venue. There is no satellite parking or shuttle system from the parking lot. This lot is for parking only – there is no car camping allowed at our event.

Your first stop upon arrival is the General Parking lot. All vehicles parking in the General Lot are subject to a single use impact fee or unlimited in-and-out event pass (Cash only).

Our parking passes will be available to pre-purchase online very soon!

Will I receive a physical ticket?

No, all of our tickets will be sent out via email prior to the start of the event. Please be sure to bring your ticket, either printed or on your mobile device, and your ID/Passport to be checked in when you arrive at the event.

Can a ticket be transferred more than once?

Yes, there is no restriction on the number of times you can transfer a ticket. Envision Festival does reserve the right to deny any requests for ticket transfer if we detect that fraudulent behavior may be occurring.

I’m buying multiple tickets. Can I transfer some of them to friends?

Yes, you can login to your account to update the name on any of your bookings any time at www.myeasol.com. Note that if you add or change guest names on your original booking, all tickets associated with your order will still only be emailed to you.

If there are multiple tickets under your name, you will need to be present at the box office when your friend arrives in order for them to receive their wristband, OR they must be able to show verified confirmation from you (with a photo of their ID) that authorizes your use of the ticket.

If you are selling or giving your ticket to another who should receive the tickets and be able to manage their booking directly, you will need to initiate a ticket transfer. To transfer the name associated with any of your tickets please email our support team at info@envisionfestival.com with your order number and the name of the individual you are looking to transfer to.

Should I receive a confirmation email for my purchase?

Yes, you should receive a confirmation email from Envision’s ticketing partner Easol to confirm your order after purchase. If you did not receive an email, log into your account at easol.com to verify that the correct email address is associated with your account. If you are still having issues, please reach out to info@envisionfestival.com and our support team will help you verify your purchase.

What happens if I miss a payment on my payment plan?

If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will:

Give you notice of the failed payment attempt advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;
If the payment attempt fails again, we will send you a second failed payment notice and again wait to charge you for another 7 days;
If the payment attempt fails for a third time, we may at our discretion cancel the booking by giving you written notice.

Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, your order will be cancelled and you will lose your deposit as well as any previous installments that you have paid.

I purchased a ticket but haven’t received it in my inbox yet. Why is that?

You should have received an order confirmation on completion of checkout, but your pdf ticket will not be emailed to you until the month of the festival. This is done to help prevent ticketing fraud by circulating mass quantities of pdf tickets and bar codes.

What happens once a (ticket) transfer is complete?

No further action is needed. The new ticket holder simply needs to show up to the box office on festival day with a photo ID and they will receive their wristband.

How can I avoid ticket fraud?

Unfortunately, ticket fraud is a common occurrence and predatory scammers are getting savvier to separate you from your hard-earned funds. The best way to ensure that your tickets are legitimate is to purchase them directly from the Envision Festival website through our ticketing partner Easol. Envision does not sell tickets on any other platform and we cannot honor fraudulent tickets nor provide you with a refund in the event that you are scammed. Always use your best judgment and deal directly with Envision for any of your event purchases.

Please note that ticket purchasers will not receive a pdf ticket with scannable barcode until the month of the event. If someone is trying to sell you a pdf ticket prior to then, it is fraudulent.
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Important: Envision does not sell tickets at the door or offer physical tickets. Wristbands are only distributed at the official Envision entrance.

Can I stay in VIP camping or buy a different VIP accommodation if I have a GA ticket?

Our VIP accommodations and camping are highly curated spaces. In order to stay in our onsite VIP accommodations, you will need to purchase a VIP ticket to have access to the space. If you are currently a GA ticket holder you will need to select from our GA camping areas or our amazing selection of offsite hotels and rental homes.

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How do payment plans work?

The new Envision Payment Plans system will allow you to spread your payments out over the course of a 6-month period. You'll pay a deposit when you first check-out that is equal to 1/6th of your total cart balance.

Your account will then automatically be charged at the same time of the month over the next 6 months without any further action required.

When is the best time to buy admission or accommodations for Envision?

The best time to start planning your Envision trip is and will always be now.

In addition to our ticketing and accommodation options selling out each year for the past three years, buying a ticket now will always give you the best possible prices and the best selection of options to make your experience everything that you want it to be.

I only have the option to buy a 7 day ticket. Will 4 day tickets be put on-sale later in the year?

In 2022, 2023, and 2024 Envision has finalized its transition into a full 7-day event.

As a result, we've:

Reduced the price of 7-day admission for both GA and VIP
Significantly reduced the price of 7-day admission for Costa Rican citizens (who are able to present a valid cédula at the Envision box office).
Implemented a new flexible payment plan option that will allow you to automatically spread your payments out over a 6-month period.

7 days of Envision means more of everything you love: more sunset beach parties; more mind awakening workshops; more life-changing music & art experiences; more opportunities to grow into the person you are meant to become.

We are excited to welcome you back in 2025 to experience Envision in its full week-long splendor.

Can I upgrade my pass to VIP?

Due to a couple of VIP accommodations being open, you could receive VIP access as part of the accommodations package.

Contact to info@envisionfestival.com for more information.

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More information regarding our Work Exchange program and other applications will be made available soon!

Sign up for our newsletter to stay informed on all things Envision 2025. Newsletter link: https://www.envisionfestival.com/

What are the festival dates?

The festival takes place March 4th – March 11th, 2024. Early Arrival (EA) is available on Sunday, March 3rd for all ticket purchasers. The music ends at sunrise on Monday, March 11th and guests must vacate the festival grounds by 12pm on that Monday.

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Questions?

Look here.

Frequently Asked Questions